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Business texting resources, templates and product updates. 

New Weekly TextUs Analytics Update Will Give You Insight into Your Team’s Texting

Posted by TextUs Team on Sep 18, 2017 11:51:50 AM
Here at TextUs, we're on a mission to help you and your team communicate faster. As part of that, we collect feedback to look for ways to help you manage and improve your entire team's use of text messaging.   

We’re excited to introduce the TextUs Analytics Weekly Update! Each TextUs Org. Admin will now receive a weekly summary of their team's texting stats.

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Topics: Business Texting, Product Updates

New TextUs Organization-wide Text Templates and More [Product Update]

Posted by TextUs Team on Jun 5, 2017 2:14:32 PM

We're excited to announce TextUs Organization-wide Text Templates are now available, as well as a new way to manage your unanswered messages! 
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Topics: Product Updates

New Integrations Update for Tracking Texts with Duplicate Contacts

Posted by TextUs Team on May 10, 2017 6:23:23 PM
At TextUs, we know how hard it can be to keep your contact database clean. No matter what you do, you'll end up with a few stray duplicates in there somewhere, and we know what a hassle it can be to keep straight.
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Topics: Business Texting, Product Updates

How to Use TextUs Contact Tags to Send Targeted Messages [Feature Spotlight]

Posted by TextUs Team on Apr 10, 2017 1:28:39 PM
Tagging contacts within the TextUs platform is one of the most effective organizational and time-saving features that TextUs has to offer, helping you create targeted messages in a fraction of the time. Translation: if you use the Contact Tags feature, you'll have an easier time getting your work done faster.
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Topics: Business Texting, Product Updates

Deliverability Issues: Hyperlink Failure With AT&T Users

Posted by TextUs Team on Mar 6, 2017 1:34:54 PM
Large numbers of users are experiencing deliverability issues having to do with the sharing of hyperlinks. Data indicates that this is an issue primarily for recipients who are AT&T users.

This will especially be effecting TextUs users who have a hyperlink set up in the signature feature. 

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Topics: Product Updates

Introducing TextUs Business Texting Analytics

Posted by TextUs Team on Feb 13, 2017 10:40:08 AM
In the past, you and your team have been texting with little insight into what happens after you hit send. You might wonder, “Did my message go through?” or “Was that a good time to send a text?”
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Topics: Business Texting, Product Updates

New Larger TextUs Conversations Windows [Product Update]

Posted by TextUs Team on Jan 24, 2017 6:00:17 PM
It’s an important goal for the TextUs team to gather customer feedback and implement the changes and ideas we hear everyday.  The latest TextUs update comes from a common request that we thought was a great idea.
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Topics: Product Updates

New Unread Message Indicator, Group Broadcast limits and Password Security [Product Update]

Posted by TextUs Team on Dec 20, 2016 3:13:44 PM

New Unread Message Indicator

Messages will no longer jump open in the main messaging area. This is designed to reduce distraction if you have a high number of messages coming in. You will instead find an unread message count. The messages will still flash green, yellow, and red based on how long you take to open them.

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Topics: Product Updates

TextUs Extension v2.2: Import Groups of Contacts and Send Broadcast Messages [Product Update]

Posted by TextUs Team on Jun 16, 2016 11:49:27 AM
You can now Import Groups of contacts and send Broadcast Messages with the new TextUs™ Extension v2.2! 

We've updated our hugely popular Chrome Extension with some new powerful features and updates! Two of the most commonly requested features have been to Bulk Auto-Import Contacts and then send Group Broadcast Messages directly from the Chrome Extension.   

Well, our development team was up for the challenge and has delivered!

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Topics: Product Updates

Introducing TextUs Emojis, Message Personalization Update and More! [Product Update]

Posted by TextUs Team on May 25, 2016 10:52:08 AM
This week’s update is all about experience. You’ll find that we’ve improved a favorite feature - personalized messages - and included a new addition to TextUs by introducing Emojis!
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Topics: Product Updates