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Ready. Set. Text!
Communication trends and resources for doing business faster.

How Do You Use Business Texting?

Posted by TextUs Team on Sep 11, 2017 3:03:37 PM
Four decades ago, in 1977, the first emails were used by the Department of Defense to share information between people on the same network.
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Topics: Business Texting, Staffing and Recruiting, Customer Service, Sales Acceleration

10 Tips On Creating More Agile Teams

Posted by TextUs Team on Apr 21, 2017 1:28:47 PM
Have you ever wondered how some teams are able to effectively work better together? Or have you wondered why some teams are dysfunctional at best and far from agile?
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Topics: Inside Sales, Staffing and Recruiting, Customer Service

SMS Basics: Fundamentals of Business Text Messaging

Posted by TextUs Team on Nov 24, 2015 12:17:06 PM

SMSBasics-post.jpg

How many text messages have you received today? Did you read and respond to them instantly? Thought so.

Text messaging is the #1 thing people do with their cell phones. Across all age groups, people send and receive an average of 41.5 texts per day. Younger demographics are pulling this number even higher -- 18-to-29 year-olds average 87.7 texts per day, while teenagers top 100. And unlike for email and phone calls, we are all incapable of ignoring text messages -- 98% of them are read, almost all within 3 minutes of receipt.

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Topics: Business Texting, Customer Service, Text Messaging

The TextUs.Biz Resource Center

Posted by TextUs Team on Jan 16, 2015 6:23:00 AM

The TextUs.Biz Resource Center is now available to help educate you and your team about the efficiency and power of business text messaging. We've assembled our resources in one place to make it easy to learn how to add SMS to your business communication.

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Topics: Business Texting, Customer Service, Text Messaging

5 Benefits of Adding SMS to your Business

Posted by TextUs Team on Jan 8, 2015 7:48:00 AM

It's a new year and with the continued emphasis being placed on the use of mobile devices within business communication, text messaging stands as a viable option that is under utilized in the business world. It's easily incorporated alongside other communication channels, and for many reasons is preferred by the end user. Recent studies analyzing the effectiveness of various communication channels have identified some key benefits of adding text messaging to your business communication.

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Topics: Business Texting, Customer Service

TextUs.Biz is Now Available in Salesforce App Exchange

Posted by TextUs Team on Nov 14, 2014 6:42:00 AM

TextUs.Biz is now available in the Salesforce App Exchange!

Fully integrated with Salesforce CRM and Salesforce1 application, TextUs.Biz for Salesforce uses your existing landline phone number to send, receive, and log two-way text message conversations with your leads and opportunities.

  • Send, receive and log your texts directly from within Salesforce

  • Text messages are sent using your existing, 10-digit landline phone number

  • Click-2-Text phone number reverse look-up to identify lead cell phone numbers

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Topics: Business Texting, Customer Service, Sales Acceleration, News and Updates

How To: Use The To-Do Feature To Track Your Active Conversations

Posted by TextUs Team on May 28, 2014 10:48:00 AM
Many sales professionals use TextUs.Biz to manage their daily conversations with potential clients. Text messaging has a 98% read rate - much higher than sending an email or leaving a voicemail - making it the ideal communication tool for sales professionals to touch base with clients quickly and efficiently! With hundreds of contacts per week, it can be challenging to keep track of each conversation. 
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Topics: Business Texting, Customer Service, Text Messaging, Sales Acceleration

Even Your Most Faithful Customer Will Only Wait On Hold For So Long

Posted by TextUs Team on May 19, 2014 10:20:00 AM

Even your most faithful customers will only wait on hold for so long. Unleash the efficiency of text messaging with TextUs.Biz!

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Topics: Business Texting, Customer Service, Text Messaging

Do you know who's texting your business landline?

Posted by TextUs Team on Apr 29, 2014 3:58:00 AM

More and more customers today are text messaging businesses just like they text their friends and family. From simple questions and requests to making appointments. If your clients are texting you but you're not responding, you could be missing out on valuable conversations and customers!

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Topics: Business Texting, Customer Service, Text Messaging

Get Rid of "No Show" Appointments Once And For All

Posted by TextUs Team on Apr 14, 2014 10:46:00 AM

Your time is valuable! There's nothing worst than waiting for a client to show up only to find out later that they forgot their appointment or something came up last minute and they weren't able to make it in. Being stood up not only means your time was wasted, but it also means money wasn't made. No matter what professional environment you're working in, it's not easy to guarantee your clients will make their appointment.

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Topics: Business Texting, Customer Service, Text Messaging