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Introducing Business Texting Playbooks

Posted by TextUs Team on Jul 21, 2017 1:42:20 PM
Successful business texting is both an art and a science. It combines the finesse, charm, and simplicity of great business communication with the thoughtful outreach strategies that will help you connect and close faster.
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Topics: Business Texting, Staffing and Recruiting, Text Messaging, Templates, Playbooks

Case Study: Hamilton-Ryker Increases Response Rates to Over 60%, Grows Associate Pool, and Boosts Referrals Using Business-Class Text Messaging

Posted by TextUs Team on May 18, 2016 1:10:51 PM

In today’s ultra-competitive job market, a recruiter's every minute counts.

Commercial staffing company Hamilton-Ryker was having trouble getting in touch with their associates. They were wasting valuable recruiting time playing phone tag. So they decided to try the TextUs business-class texting platform.

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Topics: Staffing and Recruiting, Case Studies, Text Messaging

What the Heck is Business-Class Text Messaging and Why Do You Need It?

Posted by TextUs Team on May 12, 2016 1:25:52 PM

You may be thinking, “Business-class text messaging? It’s just texting from your cell phone, but you use it for your professional contacts, right?”

Not exactly.

Business-class text messaging is more than texting for business. It’s even more than using a professional text messaging platform (although that’s a big part of it).

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Topics: Business Texting, Text Messaging

Enquire Solutions Partners with TextUs to Bring Industry-First Text Messaging Integration to Senior Living

Posted by TextUs Team on May 12, 2016 12:35:15 PM

Fastest-growing senior living CRM joins forces with leading two-way texting platform to power faster, more meaningful communication

DENVER, CO, MAY 9, 2016 -- The more responsive a senior living community is, the more successful it will be in securing qualified leads and making strong connections with future residents.

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Topics: Business Texting, Text Messaging

Case Study: SMS for Business - Short Codes vs Long Codes

Posted by TextUs Team on Apr 29, 2016 11:30:00 AM

We’ve all gotten texts like this before.

Shortcode text: Win a brand new Porsche! Text VROOM to 27272!

Even if you’re into the idea of driving around in your new Porsche, you probably don’t look forward to getting these texts.

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Topics: Business Texting, Case Studies, Text Messaging

Why You Should Text Your Candidates More

Posted by TextUs Team on Mar 14, 2016 3:19:33 PM

You know that staffing and recruiting effectively today means going mobile and going social. The common denominators in these recruiting trends are: speed, efficiency, convenience, and connection.

To reach the top candidates, texting is a simple communication powerhouse that increases your reach with a mobile workforce. Here’s why you should text your candidates more.

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Topics: Staffing and Recruiting, Text Messaging

Our Top 5 Most-Read Articles of 2015

Posted by TextUs Team on Dec 28, 2015 10:44:00 AM

We’ve loved providing valuable content on our site for you this year. Here are our 5 most popular posts of 2015. Happy reading!

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Topics: Business Texting, Text Messaging

Business Text Messaging: How to Manage Accountability and Compliance

Posted by TextUs Team on Nov 30, 2015 11:14:00 AM

If you’re in healthcare or finance, or if you use email for commercial purposes, you know all about regulatory compliance. You also probably have internal systems in place (like call recording and email archiving) so you can keep an eye on how your salespeople and customer service agents are representing your brand.

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Topics: Business Texting, Text Messaging

SMS Basics: Fundamentals of Business Text Messaging

Posted by TextUs Team on Nov 24, 2015 12:17:06 PM

SMSBasics-post.jpg

How many text messages have you received today? Did you read and respond to them instantly? Thought so.

Text messaging is the #1 thing people do with their cell phones. Across all age groups, people send and receive an average of 41.5 texts per day. Younger demographics are pulling this number even higher -- 18-to-29 year-olds average 87.7 texts per day, while teenagers top 100. And unlike for email and phone calls, we are all incapable of ignoring text messages -- 98% of them are read, almost all within 3 minutes of receipt.

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Topics: Business Texting, Customer Service, Text Messaging

Introducing TextUs.Biz v2.0

Posted by TextUs Team on Apr 15, 2015 9:56:00 AM

TextUs.Biz is better than ever with the latest launch of TextUs.Biz v2.0! We've always valued any and all feedback that our users have given us over the years and are happy to launch the latest updates based on the feedback we've received. With a focus on user experience, the new update has a fresh, modern look and newly added features.

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Topics: Text Messaging, Sales Acceleration

Sales and Recruiting Software: Are You Ready for the Future?

Posted by TextUs Team on Mar 24, 2015 4:28:00 AM

In some industries, technology adoption may still be optional. But for sales and recruiting, it’s an absolute imperative. The average American now owns four digital devices and spends 60 hours per week consuming content on those devices. That’s more than a full-time job.

In this new tech-driven world, companies need equally tech-driven sales and recruiting processes. Consider these statistics:

  • 35% to 50% of sales go to the vendor that responds first. (source)
  • Reps who use social selling are 50% more likely to meet or exceed their sales quota than those who don’t. (source)
  • 62% of job seekers browse for jobs on a mobile device. (source)
  • 78% of people would apply for jobs using a mobile device if the process were easy. (source)
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Topics: Text Messaging, Sales Acceleration

New Feature: TextUs.Biz Scheduled Messages

Posted by TextUs Team on Feb 25, 2015 8:08:00 AM

Send the right message at the right time with TextUs.Biz Scheduled Messages! Perfect for appointment reminders, follow-ups, and making sure you never miss an opportunity to connect. Here's how it works.

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Topics: Text Messaging

The TextUs.Biz Resource Center

Posted by TextUs Team on Jan 16, 2015 6:23:00 AM

The TextUs.Biz Resource Center is now available to help educate you and your team about the efficiency and power of business text messaging. We've assembled our resources in one place to make it easy to learn how to add SMS to your business communication.

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Topics: Business Texting, Customer Service, Text Messaging

How To: Use The To-Do Feature To Track Your Active Conversations

Posted by TextUs Team on May 28, 2014 10:48:00 AM
Many sales professionals use TextUs.Biz to manage their daily conversations with potential clients. Text messaging has a 98% read rate - much higher than sending an email or leaving a voicemail - making it the ideal communication tool for sales professionals to touch base with clients quickly and efficiently! With hundreds of contacts per week, it can be challenging to keep track of each conversation. 
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Topics: Business Texting, Customer Service, Text Messaging, Sales Acceleration

Even Your Most Faithful Customer Will Only Wait On Hold For So Long

Posted by TextUs Team on May 19, 2014 10:20:00 AM

Even your most faithful customers will only wait on hold for so long. Unleash the efficiency of text messaging with TextUs.Biz!

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Topics: Business Texting, Customer Service, Text Messaging

Meme Monday: If a voicemail is recorded but no one hears it, does it make a sound?

Posted by TextUs Team on May 12, 2014 10:18:00 AM

If a voicemail is recorded but no one hears it, does it make a sound? Get through to your customers with TextUs.Biz.

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Topics: Text Messaging

The Best Mobile Tools for Marketers

Posted by TextUs Team on Apr 30, 2014 10:30:00 AM

This post originally appeared on Bikini Marketing.

If you (or your boss) still aren’t convinced about mobile marketing, you should definitely reconsider. There are more than 6.5 billion (yes, billion with a b) mobile subscribers worldwide. Just for comparison, there’s only seven billion people in the world.

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Topics: Business Texting, Press, Text Messaging

Do you know who's texting your business landline?

Posted by TextUs Team on Apr 29, 2014 3:58:00 AM

More and more customers today are text messaging businesses just like they text their friends and family. From simple questions and requests to making appointments. If your clients are texting you but you're not responding, you could be missing out on valuable conversations and customers!

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Topics: Business Texting, Customer Service, Text Messaging

Get Rid of "No Show" Appointments Once And For All

Posted by TextUs Team on Apr 14, 2014 10:46:00 AM

Your time is valuable! There's nothing worst than waiting for a client to show up only to find out later that they forgot their appointment or something came up last minute and they weren't able to make it in. Being stood up not only means your time was wasted, but it also means money wasn't made. No matter what professional environment you're working in, it's not easy to guarantee your clients will make their appointment.

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Topics: Business Texting, Customer Service, Text Messaging

Property Management: How To Get Your College Tenants To Respond (Without Knocking On Their Door!)

Posted by TextUs Team on Apr 9, 2014 5:55:00 AM

Property management is an all day, every day job! From maintenance requests and tenants getting locked out of their apartments to managing the bills and rent, someone has to be available at all times. Most of these requests and questions come through a phone call or email. But what happens when you're renting to college students?

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Topics: Business Texting, Case Studies, Customer Service, Text Messaging