A great NYT article that touches on the the loss in email efficiency. Text messaging can rise to help solve this communication breakdown.
E-mail used to make our day; now it buries us. It may help to rethink the way we use this communication tool. In the not-so-distant past, the chipper AOL sound of “You’ve got mail!” filled me with giddiness and glee. I would eagerly check my in-box, excited to see what message had arrived.
Those days are long gone. Now, when I examine my various e-mail accounts, my main emotion is dread. It wasn’t always like this. E-mail was once a great tool for communication, one that was less intrusive than the telephone and faster than the Postal Service.