---
title: The Official TextUs Product Blog | TextUs Pro
description: Business Texting Resources, Tips, Templates & Updates
---

[< TextUs Home](https://textus.com/)  
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[Ready. Set. Text! Blog](https://blog.textus.com/)    |    [TextUs Pro Blog](https://blog.textus.com/product)   [![](https://blog.textus.com/hs-fs/hubfs/AK/TextUs-Get-a-Demo-2.png?width=129&height=44&name=TextUs-Get-a-Demo-2.png "TextUs-Get-a-Demo-2.png")](https://blog.textus.com/product/page/1#demo)

<https://blog.textus.com/topic/customer-service>

**Text**Us** Pro**

Business texting resources, templates and product updates. 

## [New Weekly TextUs Analytics Update Will Give You Insight into Your Team’s Texting](https://blog.textus.com/product/new-weekly-textus-analytics-update-will-give-you-insight-into-your-teams-texting)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Sep 18, 2017 11:51:50 AM

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[![](https://blog.textus.com/hubfs/blog-files/TextUs-Analytics-Weekly-Post.jpg) ](https://blog.textus.com/product/new-weekly-textus-analytics-update-will-give-you-insight-into-your-teams-texting)

##### Here at TextUs, we're on a mission to help you and your team communicate faster. As part of that, we collect feedback to look for ways to help you manage and improve your entire team's use of text messaging.   

We’re excited to introduce the TextUs Analytics Weekly Update! Each TextUs Org. Admin will now receive a weekly summary of their team's texting stats.

[Read More](https://blog.textus.com/product/new-weekly-textus-analytics-update-will-give-you-insight-into-your-teams-texting)

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 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Product Updates](https://blog.textus.com/product/topic/product-updates)

## [New TextUs Help Desk with Intercom Will Speed Customer Support by Providing Real-Time Service](https://blog.textus.com/product/new-textus-help-desk-with-intercom-providing-real-time-service)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Aug 14, 2017 12:17:29 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs-Intercom-Post-final.jpg) ](https://blog.textus.com/product/new-textus-help-desk-with-intercom-providing-real-time-service)

##### Text messaging is all about making your voice heard in a busy world. With the constant app notifications and social media pings we get on our phones, a text message cuts through the noise. It is a direct form of communication -- we know at the other end of that message is a single person reaching out to us.

[Read More](https://blog.textus.com/product/new-textus-help-desk-with-intercom-providing-real-time-service)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/new-textus-help-desk-with-intercom-providing-real-time-service#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Customer Service](https://blog.textus.com/product/topic/customer-service)

## [New TextUs Organization-wide Text Templates and More [Product Update]](https://blog.textus.com/product/new-textus-organization-wide-text-templates-and-more-product-update)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Jun 5, 2017 2:14:32 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs-2017-Org-Templates.jpg) ](https://blog.textus.com/product/new-textus-organization-wide-text-templates-and-more-product-update)

---

##### We're excited to announce TextUs Organization-wide Text Templates are now available, as well as a new way to manage your unanswered messages! 

[Read More](https://blog.textus.com/product/new-textus-organization-wide-text-templates-and-more-product-update)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/new-textus-organization-wide-text-templates-and-more-product-update#comments-listing)

 Topics: [Product Updates](https://blog.textus.com/product/topic/product-updates)

## [New Integrations Update for Tracking Texts with Duplicate Contacts](https://blog.textus.com/product/new-integrations-update-for-tracking-texts-with-duplicate-contacts)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on May 10, 2017 6:23:23 PM

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[![](https://blog.textus.com/hubfs/blog-files/DuplicateTexts-Tracking-post.png) ](https://blog.textus.com/product/new-integrations-update-for-tracking-texts-with-duplicate-contacts)

##### At TextUs, we know how hard it can be to keep your contact database clean. No matter what you do, you'll end up with a few stray duplicates in there somewhere, and we know what a hassle it can be to keep straight.

[Read More](https://blog.textus.com/product/new-integrations-update-for-tracking-texts-with-duplicate-contacts)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/new-integrations-update-for-tracking-texts-with-duplicate-contacts#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Product Updates](https://blog.textus.com/product/topic/product-updates)

## [How to Send Group Broadcast Messages That Convert to One-to-One Conversations [TextUs Sequence]](https://blog.textus.com/product/how-to-send-group-broadcast-messages-that-convert-to-one-to-one)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Apr 20, 2017 1:46:21 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs-Business-Communication-Sequence-Group-Broadcast-post.jpg) ](https://blog.textus.com/product/how-to-send-group-broadcast-messages-that-convert-to-one-to-one)

##### Now that you have the lowdown on [how to capture your Communication Sequences](https://blog.textus.com/product/introduction-to-textus-business-communication-sequences),  let's dive into a business texting outreach sequence example. 

[Read More](https://blog.textus.com/product/how-to-send-group-broadcast-messages-that-convert-to-one-to-one)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/how-to-send-group-broadcast-messages-that-convert-to-one-to-one#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Staffing and Recruiting](https://blog.textus.com/product/topic/staffing-and-recruiting), [Text Messaging](https://blog.textus.com/product/topic/text-messaging)

## [How to Use TextUs Contact Tags to Send Targeted Messages [Feature Spotlight]](https://blog.textus.com/product/how-to-use-textus-contact-tags-to-send-targeted-messages-feature-spotlight)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Apr 10, 2017 1:28:39 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs-ContactTags-Feature-Spotlight-post.jpg) ](https://blog.textus.com/product/how-to-use-textus-contact-tags-to-send-targeted-messages-feature-spotlight)

##### Tagging contacts within the TextUs platform is one of the most effective organizational and time-saving features that TextUs has to offer, helping you create targeted messages in a fraction of the time. Translation: if you use the Contact Tags feature, you'll have an easier time getting your work done faster.

[Read More](https://blog.textus.com/product/how-to-use-textus-contact-tags-to-send-targeted-messages-feature-spotlight)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/how-to-use-textus-contact-tags-to-send-targeted-messages-feature-spotlight#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Product Updates](https://blog.textus.com/product/topic/product-updates)

## [How to Text Like a Human: Send The Right Text at The Right Time](https://blog.textus.com/product/the-right-text-at-the-right-time)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Apr 6, 2017 11:35:00 AM

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[![](https://blog.textus.com/hubfs/AK/TextUs-RightText-RightTime-post-1.jpg) ](https://blog.textus.com/product/the-right-text-at-the-right-time)

##### In our current age of constant communication, chances are you've heard more than a few tips on crafting the perfect message. Here at TextUs, we agree: using the right words is a big part of effective communication.

[Read More](https://blog.textus.com/product/the-right-text-at-the-right-time)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/the-right-text-at-the-right-time#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting)

## [TextUs Success Sessions at the Crown Services Annual Top Performer Event](https://blog.textus.com/product/textus-attends-the-crown-services-staffing-and-recruiting-event)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Mar 31, 2017 1:57:27 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs+CrownServices-Event-Post.jpg) ](https://blog.textus.com/product/textus-attends-the-crown-services-staffing-and-recruiting-event)

##### TextUs was recently invited to attend the [Crown Services](http://crownservices.com/) Annual Top Performer event in Orlando, Florida, and we couldn't have been more thrilled to present a few of our entreprise customer success sessions!

[Read More](https://blog.textus.com/product/textus-attends-the-crown-services-staffing-and-recruiting-event)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/textus-attends-the-crown-services-staffing-and-recruiting-event#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Staffing and Recruiting](https://blog.textus.com/product/topic/staffing-and-recruiting), [Customer Story](https://blog.textus.com/product/topic/customer-story)

## [Introduction to TextUs Business Communication Sequences [Template]](https://blog.textus.com/product/introduction-to-textus-business-communication-sequences)

 Posted by [TextUs Team](https://blog.textus.com/product/author/textus-team) on Mar 23, 2017 10:36:11 AM

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[![](https://blog.textus.com/hubfs/AK/Business-Communication-Sequence-post-1.jpg) ](https://blog.textus.com/product/introduction-to-textus-business-communication-sequences)

##### From sales to staffing and recruiting, it's safe to say that a large portion of your job involves business communication with prospective candidates or customers across myriad channels on a regular basis.

[Read More](https://blog.textus.com/product/introduction-to-textus-business-communication-sequences)

 0 Comments [Click here to read/write comments](https://blog.textus.com/product/introduction-to-textus-business-communication-sequences#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Staffing and Recruiting](https://blog.textus.com/product/topic/staffing-and-recruiting), [Sales Acceleration](https://blog.textus.com/product/topic/sales-acceleration)

## [3 Business Texting Insights Even Old-School Recruiters Will Love [Customer Story]](https://blog.textus.com/product/3-business-texting-insights-even-old-school-recruiters-will-love-customer-story)

 Posted by [Joshua Berndt](https://blog.textus.com/product/author/joshua-berndt) on Mar 16, 2017 12:41:46 PM

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[![](https://blog.textus.com/hubfs/AK/TextUs-3-Business-Texting-Insights-Old-SchoolRecruiters-Will-Love.jpg) ](https://blog.textus.com/product/3-business-texting-insights-even-old-school-recruiters-will-love-customer-story)

##### Javar Manning, Recruiting Manager of [MBS Solutions](http://millerbrotherstaffing.com/), has been in recruiting for over 5 years. He is now responsible for managing a large team of recruiters, as well as having individual quotas of his own.

[Read More](https://blog.textus.com/product/3-business-texting-insights-even-old-school-recruiters-will-love-customer-story)

 1 Comment [Click here to read/write comments](https://blog.textus.com/product/3-business-texting-insights-even-old-school-recruiters-will-love-customer-story#comments-listing)

 Topics: [Business Texting](https://blog.textus.com/product/topic/business-texting), [Staffing and Recruiting](https://blog.textus.com/product/topic/staffing-and-recruiting), [Customer Story](https://blog.textus.com/product/topic/customer-story)

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