Introducing the TextUs Business Texting Partner Network
Topics: Business Texting, Press
Getting and Keeping in Touch with Clients in a Changing Technical World
“Adapt or die” is, perhaps, the most important business aphorism of our time. Every industry, market, and mode of communication is changing more rapidly than ever before. To thrive, your company must change, too.
Topics: Business Texting
How many messages do you get in a day? If you’re like most people, you’re inundated with them.
The average person wades through more than 120 correspondences per day:
Topics: Business Texting
You know that text messaging has a stellar 98% average read rate and a 25-35% average response rate.
But you don’t want to be average -- you want to drive your text response rates up as high as they can possibly go. Here’s how.
Topics: Business Texting
How to Put Some Emotion (and Emojis) Into Your Business Communication
You may think of business communication as emotionless. You’re just conveying facts, solving problems, and making good decisions, right?
On closer look, emotion doesn’t just help you communicate effectively -- conveying a little excitement, happiness, frustration, or doubt can make you a better businessperson.
Topics: Business Texting, Product Updates
You know it’s important to personalize emails -- the same goes for texting. You want to speak directly to your connections, while keeping it brief and on-point.
Here are some tips on personalizing business texts.
Topics: Business Texting
What the Heck is Business-Class Text Messaging and Why Do You Need It?
You may be thinking, “Business-class text messaging? It’s just texting from your cell phone, but you use it for your professional contacts, right?”
Not exactly.
Business-class text messaging is more than texting for business. It’s even more than using a professional text messaging platform (although that’s a big part of it).
Topics: Business Texting, Text Messaging
Enquire Solutions Partners with TextUs to Bring Industry-First Text Messaging Integration to Senior Living
Fastest-growing senior living CRM joins forces with leading two-way texting platform to power faster, more meaningful communication
DENVER, CO, MAY 9, 2016 -- The more responsive a senior living community is, the more successful it will be in securing qualified leads and making strong connections with future residents.
Topics: Business Texting, Text Messaging
Case Study: SMS for Business - Short Codes vs Long Codes
We’ve all gotten texts like this before.
Shortcode text: Win a brand new Porsche! Text VROOM to 27272!
Even if you’re into the idea of driving around in your new Porsche, you probably don’t look forward to getting these texts.
Topics: Business Texting, Case Studies, Text Messaging
Feature Updates! TextUs Mobile Apps and Web Extension
We've been hard at work on new features that will help you get even more mileage out of your TextUs account. Read on for details about the new TextUs mobile apps and web extension.
TextUs Mobile Apps
You requested it, and now it's here! The TextUs iPhone App is now available for download in the iTunes App Store! Android users, don't worry -- the TextUs Android app is coming out in just a few weeks!
Topics: Business Texting, News and Updates
We’ve loved providing valuable content on our site for you this year. Here are our 5 most popular posts of 2015. Happy reading!
Topics: Business Texting, Text Messaging
Business communication is evolving at the pace of communications technology, in other words, very fast. Here are 5 predictions for business communications next year.
Topics: Business Texting
Business Text Messaging: How to Manage Accountability and Compliance
If you’re in healthcare or finance, or if you use email for commercial purposes, you know all about regulatory compliance. You also probably have internal systems in place (like call recording and email archiving) so you can keep an eye on how your salespeople and customer service agents are representing your brand.
Topics: Business Texting, Text Messaging
SMS Basics: Fundamentals of Business Text Messaging
How many text messages have you received today? Did you read and respond to them instantly? Thought so.
Text messaging is the #1 thing people do with their cell phones. Across all age groups, people send and receive an average of 41.5 texts per day. Younger demographics are pulling this number even higher -- 18-to-29 year-olds average 87.7 texts per day, while teenagers top 100. And unlike for email and phone calls, we are all incapable of ignoring text messages -- 98% of them are read, almost all within 3 minutes of receipt.
Topics: Business Texting, Customer Service, Text Messaging
You’re already sending business text messages to reach your target audiences more quickly and effectively. Why not also set up personalized templates? It’s faster for you, and it makes your customers feel like a million bucks.
Here are nine cut-and-paste templates you can use right away. Go ahead and connect!
Topics: Business Texting
Text Messages as Content: How to Use Business Text Messages to Deliver Value
We talk a lot about text messaging as a new and exciting form of two-way business communication. Indeed, business texting is a great way to schedule appointments, send quick welcome and thank you messages, and just generally keep the lines of communication open between you and your prospects.
But text messages can do more than that. Just like with email and social media, you can use text messages to deliver valuable content.
Topics: Business Texting
Business Text Messaging Etiquette: How (and How Not) to Text Customers and Prospects
Every new communication technology comes with its own etiquette challenges, especially when that technology is applied to the business world. Business text messaging is particularly tricky, because while business communications are more formal, text messaging is the ultimate in casual.
Texting is also a very direct line of communication -- you are literally dropping a message right into someone’s pocket! This is what makes texting so effective. But it’s also what can make texting feel intrusive if it isn’t done properly.
Topics: Business Texting
Why Text Messaging is the Business Communication Wave of the Future
You’ve seen all the latest research on smartphone usage. To sum it up, the phones are taking over. So much so that Wired contributor Christina Bonnington recently predicted that within two years, smartphones will replace computers entirely.
Topics: Business Texting
You ignore mail, voicemail, and even email. But there’s just something about text messaging you can’t resist. It’s the same for your prospects and customers -- the open rate for text messaging is an extraordinary 98%!
Topics: Business Texting
We're always looking to improve TextUs.Biz and now we've made it easy to send those texts you find yourself repeating over and over again. We're very excited to announce our newest feature, TextUs.Biz Message Templates! Here's a quick rundown of how it works.
Topics: Business Texting