Rags Shop & Consign is our featured business this week with a great retail use case for texting! When customers come in to consign their old clothing the main thing they want to know is when they sell items. With TextUs.Biz Messages, customers are able to text into the store to find out what they've sold and what their account balance is. Their customers love it! See below...
Topics: Business Texting, Customer Service, Text Messaging
It's Meme Monday! We have a new category, LOL Texts, to add to our monday post series. This weeks submission comes as an amazing aquatic theme SMS joke. Be sure to pull this one on any of tour coast dwelling friends and family!
Topics: Business Texting, Customer Service, Text Messaging
This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
Topics: Business Texting, Press, Customer Service, Text Messaging
Hope everyone had a great Mothers Day! Here's a texting problem we doubt most moms have but we thought it was a good meme monday post.
Topics: Business Texting, Customer Service, Text Messaging
A powerful customer service concept and quote by Nelson Boswell, "Always give people more than they expect to get."
Topics: Business Texting, Press, Customer Service, Text Messaging
Ten20 nail and waxing spa is a Text Friendly business! Many of our salon and spa customers have told us texting has become a huge piece of their client appointment process. Texting works great for scheduling appointments but it's even more of a time saver for Ten20 employees who send follow up confirmations. Theres a huge time saved by texting as opposed to calling each customer.
Topics: Business Texting, Customer Service, Text Messaging
One of the tools businesses use to get the word out that they're a text friendly business is by putting a "Text Us!" window badge on their storefront. The badges have a space to add the businesses phone number and cling to most surfaces!
Topics: Business Texting, Customer Service, Text Messaging
The phone has become a bottleneck for communicating with your customers, creating stress for both salon personnel and your customers. Time is wasted and business can be lost while retrieving or leaving voicemails.
Topics: Business Texting, Case Studies, Customer Service, Text Messaging
Would you rather text or talk? http://textus.biz/textortalk/
Topics: Text Messaging
Wouldn't it be nice to text any business just like you text your friends? We think so and that's why were our on a mission to enable businesses to become #TextFriendly. That means businesses can both send and receive texts for any product questions, appointment details or anything you might need. Sometimes its just
Topics: Business Texting, Text Messaging
We're launching our new post series, Meme Monday, in proper fashion with no other than texts from Hillary. Hills would rather text than talk! Would you?
Topics: Business Texting, Text Messaging
The TextUs.Biz Messages for Business iPad app is now available! Download: iTunes Link
Topics: Text Messaging
Wouldn’t it be nice to text your favorite businesses just like you text your friends? Think about it! From product questions to making appointments, sometimes it’s just easier to text. With TextUs.Biz, businesses can sign up for two-way text service and we can make that a reality! Let your favorite businesses know that you'd rather text than talk!
Topics: Text Messaging
Nancy Lublin of DoSomething.org gives a great TED talk on the power of texting. Her organization is largest for teenagers in social change and support in America. She mentions that they recently pivoted to using text messaging to reach out to teens and it's been 11 times more powerful than email.
Topics: Text Messaging
We're kicking off a new Tip of the Week series to help you get the most out of using text messaging for your business! Our first tip is a simple but effective way to inform your customers that you're a text friendly business. When a customer calls and gets sent to voicemail it can be annoying and a potential loss of their business.
Topics: Business Texting, Text Messaging
BY NAVEEN GUPTA | MARCH 11, 2013 for Fast Company
Topics: Business Texting
West End Salon was one of our first beta testers and has been a TextUs.Biz power user ever since. Located in the heart of downtown Boulder, Texting has become a key piece of their customer communication from booking appointments to asking questions. They provide several options for getting in touch with the salon but as manager Connor Doyle mentions below many are choosing texting.
Topics: Text Messaging
Planet Text is a great infographic that explains who and what the 4+ Billion texters out there in the world are up to. With nearly 200,000 texts sent per second and trillions of messages per year, is your business joining in on the conversation?
Topics: Text Messaging
Topics: Business Texting, Press, Text Messaging
TextUs.Biz is the Biggest Breakthrough in Fan Marketing Since Online Ticketing!
Topics: Case Studies, Text Messaging
