Blog | TextUs™ | Business Texting (6)

Here at TextUs.Biz, we are always looking for ways to improve the experiences of our customers because truth be told, we love you. (No, we really do!)

Rags Shop & Consign is our featured business this week with a great retail use case for texting! When customers come in to consign their old clothing the main thing they want to know is when they sell items. With TextUs.Biz Messages, customers are able to text into the store to find out what they've sold and what their account balance is. Their customers love it! See below...

It's Meme Monday! We have a new category, LOL Texts, to add to our monday post series. This weeks submission comes as an amazing aquatic theme SMS joke. Be sure to pull this one on any of tour coast dwelling friends and family!

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

http://mashable.com/2013/05/20/mobile-marketing-tools/#

Hope everyone had a great Mothers Day! Here's a texting problem we doubt most moms have but we thought it was a good meme monday post.

A powerful customer service concept and quote by Nelson Boswell, "Always give people more than they expect to get."

Ten20 nail and waxing spa is a Text Friendly business! Many of our salon and spa customers have told us texting has become a huge piece of their client appointment process. Texting works great for scheduling appointments but it's even more of a time saver for Ten20 employees who send follow up confirmations. Theres a huge time saved by texting as opposed to calling each customer.

One of the tools businesses use to get the word out that they're a text friendly business is by putting a "Text Us!" window badge on their storefront. The badges have a space to add the businesses phone number and cling to most surfaces!

The phone has become a bottleneck for communicating with your customers, creating stress for both salon personnel and your customers. Time is wasted and business can be lost while retrieving or leaving voicemails.

Wouldn't it be nice to text any business just like you text your friends? We think so and that's why were our on a mission to enable businesses to become #TextFriendly. That means businesses can both send and receive texts for any product questions, appointment details or anything you might need. Sometimes its just

We're launching our new post series, Meme Monday, in proper fashion with no other than texts from Hillary. Hills would rather text than talk! Would you?

We're kicking off a new Tip of the Week series to help you get the most out of using text messaging for your business! Our first tip is a simple but effective way to inform your customers that you're a text friendly business. When a customer calls and gets sent to voicemail it can be annoying and a potential loss of their business.

BY NAVEEN GUPTA | MARCH 11, 2013 for Fast Company

TextUs.Biz Support Center

Featured Business: Rags Shop & Consign

Meme Monday: LOL Texts

Press: 5 Mobile Marketing Tools to Reach Customers on the Go (via Mashable)

Meme Monday: Damn You Autocorrect!d

Quote: "Always give people more than they expect to get."

Featured Business: Ten20 Spa is Text Friendly

"Text Us!" Window Badge

Case Study: Why Salons Use TextUs.Biz

The #TextFriendly Hashtag

Meme Monday: Hilary would rather text than talk

Tip of the Week: Add TextUs.Biz to Your Voicemail Message

Texting, The Great Untapped Business Resource

NYT Bits: One in Three Texters Would Rather Text Than Talk